Privacy Policy - Nova Horizon Tech

Nova Horizon Tech (“we”, “our”, “us”) is committed to safeguarding the privacy and personal data of our website visitors, customers, partners, and stakeholders. Through the operation of our website, novahorizontech.com (the “Website”), we are dedicated to handling your data with the highest standards of security, transparency, and compliance, in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

1. Our Commitment to Privacy and Data Protection
We highly value your trust. Our Privacy Policy reflects our commitment to protecting your rights and freedoms with regard to the processing of personal data. We strive to minimize data collection, limit data use to clearly stated purposes, and ensure transparency throughout our operations.

2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to personal data collected via novahorizontech.com and associated services. Nova Horizon Tech is the data controller of all personal data processed in connection with your use of the Website, as defined under applicable law. This policy governs how we handle information both online and in any related communications or services.

3. Categories of Data We Process
We collect and process various categories of personal data, outlined as follows:

a. Usage Data:
This includes data such as IP addresses, browser type, device identifiers, date and time of access, user sessions, and pages visited. It helps us optimize our site and monitor its security and performance.

b. Account Data:
When you create an account, we may collect your full name, physical address, email address, phone number, company affiliation (if applicable), and related credentials for authentication.

c. Profile Data:
We may process your interests, purchase history, behavioral metrics, user preferences, and other relevant profiling data to enhance your digital experience and deliver personalized services.

d. Communication Data:
This consists of messages you send via our contact forms, customer support tickets, email correspondence, and other forms of engagement. It helps us respond effectively to your requests and maintain service quality.

e. Technical Data:
Including device type, operating system, screen resolution, browser data, and system configurations. Such data is crucial for ensuring compatibility and performance integrity of our Website.

f. Transaction Data:
This includes billing details, shipping addresses, payment confirmations, service orders, and other commercial records necessary to complete transactions.

g. Preference Data:
We collect your marketing and communication preferences, consent indications, feedback on products or services, and interests that you have expressed while interacting with novahorizontech.com.

4. Legal Bases for Processing Personal Data
We only process personal data when we have a valid legal basis under GDPR, which includes:

– Contractual necessity: where processing is required to fulfill our contractual obligations to you.
– Consent: when you have explicitly consented to specific uses of your personal data.
– Legitimate interest: to manage and improve our Website, safeguard our organization, respond to inquiries, and offer a quality user experience, provided such interests do not override your rights.
– Legal obligation: where processing is required for compliance with legal and regulatory obligations.

5. Your Rights as a Data Subject
In accordance with applicable law, you are entitled to the following rights:

– Right of Access: Obtain confirmation and access to your personal data as held by us.
– Right to Rectification: Request correction or updating of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data, where applicable.
– Right to Restrict Processing: Temporarily or permanently block processing of your data under defined conditions.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format for transmission to another provider.
– Right to Object: To processing based on our legitimate interests, direct marketing, or profiling.

For users residing in California, you may also exercise the following under the CCPA:

– Right to Know: Request details of the categories and sources of personal data we collect.
– Right to Delete: Request we erase your personal information (subject to exceptions).
– Right to Opt-Out: Decline the sale or sharing of your personal data.

To exercise any of these rights, please contact us at [email protected].

6. Data Security Measures
To ensure the integrity, confidentiality, and availability of personal data, we implement robust security practices, including:

– End-to-end encryption and secure protocols for data transmission.
– Role-based access control measures and authentication safeguards.
– Secure internal policies and staff training in data privacy principles.
– Daily backups and disaster recovery protocols to prevent data loss.

7. International Data Transfers
As a global organization, we may transfer your data to jurisdictions outside your country of residence. When data is transferred internationally, we rely on:

– Standard Contractual Clauses (SCCs) approved by the European Commission;
– Compliance with certifications, adequacy decisions, or binding corporate rules as applicable;
– Ensuring recipients maintain equivalent levels of data protection.

8. Data Retention
We retain personal data only as long as necessary for the specified purposes or as required by law. Standard retention periods include:

– Usage and technical data: up to 12 months.
– Account and profile data: retained while your account is active and for 3 years following account deletion or last user activity.
– Communication records: typically retained for 24 months.
– Transaction data: retained for a minimum of 7 years for accounting and tax compliance.

After these timeframes, data is securely deleted or anonymized.

9. Cookie Policy
We use cookies and similar technologies to improve website performance and enhance user experience. Our types of cookies include:

– Essential Cookies: Necessary for site functionality and security.
– Functional Cookies: Help remember your preferences and settings.
– Analytics Cookies: Allow us to understand user behavior and traffic patterns.
– Performance Cookies: Optimize content delivery and page speed.

10. Cookie Management and Compliance
We obtain your consent for the placement of non-essential cookies in compliance with GDPR and CCPA. You can manage your cookie preferences through the Website’s cookie banner or adjust browser settings to block or delete cookies.

We honor Do Not Track signals and offer opt-out options for analytics cookies and third-party tracking where feasible.

11. Children’s Privacy
Our Website and services are not directed to children under the age of 13. We do not knowingly collect data from anyone under that age. If we become aware of such data collection, we will take steps to delete it immediately. Parents or legal guardians who believe their child has provided personal data should contact us at [email protected].

12. Privacy Policy Updates
We reserve the right to update or modify this Privacy Policy as necessary. Any material changes will be communicated via appropriate channels, such as email or on-site notification. Your continued use of novahorizontech.com following the changes indicates your acceptance of our updated practices.

13. Contact Us
For any questions, concerns, or to exercise your data rights, please contact our Data Privacy Team:

Email: [email protected]
Website: https://novahorizontech.com

We remain committed to full legal compliance and the protection of your rights. We encourage you to reach out with any privacy or data protection concerns.